Gen AI is infiltrating all core offerings: Cognizant CEO
Ravi Kumar S, the CEO of Cognizant, wrote a memo to staff in which he described gen AI as a natural extension of the company’s work across cognitive AI, business apps, and data and analytics services. The note was distributed internally.
BENGALURU: Cognizant says it is integrating gen AI into all of its core businesses and projects to invest nearly USD 1 billion over the next three years in enhancing gen AI capabilities.
The company has unveiled a conversational virtual assistant (VA) powered by next-generation AI that is intended to help businesses reinvent experiences beyond chatbots. According to the corporation, its clients may increase their productivity by 25% and boost their digital scores through predictive resolution and contextual knowledge search by utilising this virtual assistant.
The CEO of Cognizant, Ravi Kumar S, stated that gen AI is a natural development of the company’s work in cognitive AI, enterprise apps, and data and analytics services in a memo to staff members.
The business will open AI studios in Bengaluru, London, and San Francisco and train 25,000 people in generation AI. Additionally, Kumar added, “We’ve launched our new generative-AI storytelling hub on Cognizant.com, positioning us as the best partner to support enterprises on their generative AI journey.”
“We’ve furthered enhanced our capabilities with the Cognizant Neuro AI platform, which is fueled by our culture of invention, which is represented in our Bluebolt innovation movement, which has already generated more than 3,000 new AI concepts (and 35,000+ ideas overall). It is intended to hasten the deployment of next-generation artificial intelligence and to effectively and responsibly utilise its benefits. With Neuro AI, we’re assisting clients in moving from the point of identifying use cases that are specific to their businesses to the point of operationalizing AI, he continued.
For the quarter that concluded on June 30, 2023, Cognizant reported $4.9 billion in revenue last week. With an emphasis on cognitive and generative AI, the CEO stated, “Today, we have more than 100 active early client engagements in various stages, as well as hundreds more projects using AI services within the context of delivery.”
A healthcare large language model (LLM) solution was recently developed using the company’s generative AI technology and its own AI domain expertise as part of its expanding cooperation with Google Cloud.
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